Delivery Disclaimer
Stock levels are not indicated on our website.. We access many brands from multiple warehouses.
Dispatch Times
- Embroidered/Printed orders are generally dispatched within 3-4 weeks, as long as items are available. You will receive artwork for approval prior to production (for new customers/new artwork).
- Unbranded (blank stock) orders are generally dispatched within 1-3 business days, occasionally it can take longer if stock is to be collated from multiple warehouses.
- Custom orders that require manufacturing (eg. bulk offshore production) can take 4 weeks - 3 months depending on the item, timeframes will be advised at the time of order.
If for any reason we are unable to dispatch your order within these time frames, you will be notified as soon as possible, generally within a few days.
You will receive a dispatch email with a tracking number as soon as your order is on its way.
We can process urgent orders, just ask!
An added benefit of completing our embroidery and printing on-site, gives us control to prioritise any urgent orders to complete by your required due date.
See here for more info.
Shipping Times
Once your order is dispatched, delivery time will depend on your location. Generally within 5-10 business days Australia Wide. Can be longer for remote/rural addresses.