Timeframes & Shipping

Shipping & Processing Times

Processing Times (Before Dispatch)

Embroidered/Printed Orders: 10-15 business days from final artwork approval
Unbranded (Blank Stock): 1-5 business days if in stock at local supplier warehouses; 5-10 business days if ordered from interstate/other warehouses
Custom/Bulk Manufacturing: 4–12 weeks (timeframe confirmed at order)

How we source your order

All items are ordered from our suppliers and dispatched in the fastest way possible:

Some orders ship directly from supplier warehouses to get to you quicker
Other orders come to us first (if suppliers require it), then we dispatch them to you
All embroidered and printed orders are produced on-site at our facility

We'll keep you updated. If we can't meet these timeframes, we'll email you with a revised estimate within a few days. Add us to your safe senders list—we don't want our updates ending up in spam.

Shipping Times & Costs

Shipping Cost

Free shipping for Australian orders over $1,000
For orders under $1,000: Select your shipping zone at checkout (Australia Wide Metro or Australia Wide Rural). Costs vary by location.

Unsure if you're Metro or Rural?
Not sure which option applies to you? Contact us at 1300 238 653 or sales@evokeuniforms.com.au and we'll confirm before you order.

How we ship

We use Australia Post and courier services depending on order size and location. Some unbranded orders ship directly from supplier warehouses for speed.

Delivery Time

Once dispatched, allow 5-10 business days Australia-wide. Remote/rural areas may take longer.

You'll receive a dispatch email with a tracking number so you can monitor your order every step of the way.

Delivery Options

Standard Courier/Australia Post

Most orders require a signature on delivery
We recommend using a work address if you won't be home
If no one's available, your parcel may be taken to a nearby Parcel Locker (if your mobile number is on the order) or your local Post Office/courier depot
Check your tracking email for estimated delivery date

Express Shipping
Need your order faster? Contact us at sales@evokeuniforms.com.au or 1300 238 653 to arrange express shipping via Australia Post. Check postcode eligibility here.

Local Pickup (WA Orders Only)
Pick up from our Gnangara warehouse instead of delivery.

Hours: Monday–Thursday 9am–5pm, Friday 9am–2:45pm
Available for all WA orders (processing times remain the same)
Note: Direct delivery is faster if your order is urgent

Urgent Orders

On-site embroidery and printing means we can prioritise your urgent order to meet your due date. Contact us to arrange.

See here for more info.

What to Know About Delivery

Changing Your Address
You can change your shipping address any time before dispatch. Contact us immediately at 1300 238 653 or sales@evokeuniforms.com.au with your order number and new address.

Public Holidays
Orders aren't processed or dispatched on public holidays. We'll action them the next business day.

Damaged or Missing Items
All Australian orders are covered by transport assurance. If your parcel arrives damaged, note it on the delivery signature and contact us within 14 days.

International Shipping
We ship Australia-wide only. International shipping is not available.